Resume

Summary

Versatile web and front-end developer with excellent communication and problem solving skills. Equally comfortable working independently or with others, and quick to learn new tools and concepts.

Skills

• HTML5, CSS3, PHP, SQL, JavaScript, jQuery, JSON, regular expressions, accessibility, Section 508.
• WordPress, Subversion version control, Trac bug tracking, Linux/Mac OS command line, Photoshop, EzTemplate, Balsamiq Mockups, Visual Basic, Visual FoxPro, ServiceNow, iTunes U.

Education

Boston University

• Bachelor of Science in Journalism, Bachelor of Arts in Biology (May, 2008). GPA: 3.20.
• Completed graduate courses in web application development and information security.

Experience

352 Media Group — Norcross, GA

Interactive Designer (August 2011-Present)

• More information will be added soon.

Boston University Information Services & Technology — Working Remotely

Web Developer (August 2009-August 2011)

• Build standards-compliant, accessible websites using hand-coded HTML and CSS.
• Design interface mockups, web forms, and information architecture.
• Develop WordPress plugins and themes, collaborating with other teams and using PHP, jQuery, JavaScript, and JSON.
• Find and resolve cross-browser compatibility issues.
• Write internal and user-facing documentation, and lead document reorganization project.
• Advise clients and assist help center team with escalated support tickets.

Top Dog Solutions — Boston, MA

Support Analyst (July 2008-August 2009)

• Solve problems, answer questions, and provide training for sales representatives and CFOs.
• Assume responsibility for handling issues from the initial phone call to resolution and follow-up.
• Collaborate with programmers, the CEO, and partner companies to solve problems.
• Write, edit, and lay out documentation in PDF and Windows Help formats.
• Analyze and modify VBA source code and SQL database contents to carry out users’ requests.

ResNet Computer Labs — Boston, MA

Lab Consultant, Member of Summer Move-In Team (August 2005-May 2008)

• Answered users’ questions and fixed malfunctioning computers.
• Received Employee of the Month award, December 2007.

Network World Magazine — Southborough, MA

Intern, Contributing Writer (June-August 2005, June-August 2006, July-August 2007)

• Conducted interviews with industry analysts, a CIO, and a Mozilla developer, as well as researchers in academia, the Department of Defense, and NASA.
• Wrote a front-page story as well as an article that appeared on technology news website Slashdot and others that were each featured as networkworld.com’s most-read story of the day.
• Developed the event calendar on networkworld.com’s “research centers.”

BusinessPlus Magazine — Dublin, Ireland

Intern, Contributing Writer (June-July 2007)

• Wrote in-depth articles, technology reviews, and news briefs; proofread other writers’ articles.
• Conducted interviews with business owners, recruiters, and accountants.